Customer Testimonials - Coastal Fireplaces

Customer Testimonials

On behalf of Claire and I, thank you for the ease with which you made the experience of buying our new fireplace. It has been working beautifully and looks amazing, the nights since installation has seen all the family lying or sitting around it enjoying the warmth and ambience.
Also a big thanks to Adam for the install, he did a great job and nothing was too much trouble.

Best wishes, Nigel Lappin.



We are very happy with the performance of our two new heaters. The Lopi gas fireplace is extremely efficient, creating warmth throughout our large apartment. The electric ambience heater creates just that with enough heat output to warm our smaller living area. Installation of these heaters was managed professionally. Your business took ownership of the installation process and made sure we were completely satisfied with the appearance and operation of the heaters. We highly recommend your business to anyone looking for new heating.

Best regards, Dave and Anne.


Eddie, the fireplace is now complete and looks fantastic. We cannot thank you enough for such a smooth installation. Cheers.

Liz and John Harris



The Coastal Fireplace team made what we’d been told was impossible, possible for us and now we are lucky to have our Cheminees Philippe as main feature in our farmhouse living room. Eddie and his team gave us thorough, expert advice as to how we could have our Radiant 692 Woodheater installed to meet standards and after being told so many times that this wasn’t possible, it was so refreshing to have finally found a solution. We highly recommend Coastal Fireplaces and can’t thank them enough for such a smooth, professional process.

Thanks again CF team, we have had endless compliments on our woodheater since installation and it heats the whole house to perfection. We absolutely love it!

Eve Coates



We were keen to buy our new fireplace locally and, after extensive research, were very pleased to find the one we wanted at Coastal Fireplaces in Waurn Ponds. Dealing with Heather throughout the process was excellent for us; she was responsive and knowledgeable about the product and more than happy to find out further information as we asked for it. We are very pleased with our new fireplace and the service provided throughout the process of its acquisition. We will be looking to buy another fireplace soon and will definitely go back to Coastal Fireplaces to seek their assistance.

Marrion Nott



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